Pic.1 Marketing |
Marketing is perhaps the most complex and challenging
function performed by every business firm. The term marketing is a very
comprehensive one. Marketing starts well before production commences and end
sonly after rendering after-sale satisfaction. It is the set of those
activities necessary and incidental to bring about exchange relationships.
It is the skill of selecting and fulfilling consumer desire
in such a way that a dose of money put in brings back maximum return.
According to William
J. Stanton, “marketing is a total system of interacting business activities
designed to plan, price, promote and distribute want satisfying products and
services to present and potential customers”.
According to Prof.
Harry L. Herman, “marketing is the process of discovering and translating
consumer needs and wants into product and service specifications, creating
demand for these product and services, and then, in turn, expanding this
demand”.
According to Philip
Kotler, “marketing is the analysis, planning, implementation and control of
programmes designed to bring about desired exchange with target audiences for
the purpose of personal and mutual gain. It realizes heavily on the adoption
and coordination of product, price, promotion and place for achieving effective
response”.
This definition covers a good deal of marketing function. It
contains the main elements of modern marketing management, comprise, administrative
activities and suggest ideas of marketing mix and marketing segmentation.
The term marketing can be defined from two viewpoints-micro
and macro marketing.
Micro-Marketing
The thrust of the micro-marketing is on the individual
firms. It may be described as the process of formulating and implementing
certain policies by a firm like product strategy, pricing, promotion and
distribution that ensures flow of goods and services from one end to another
profitability.
Micro-marketing reveals two aspects, first, ti must ensure
need satisfying goods. Marketing should begin with the custom and not with the
production. Secondly, marketing, but not production should decide what products
are to be made. These two aspects based on consumer oriented approach of
marketing i.e., consumer is at the centre of all marketing activities.
Macro-marketing
Under this system, marketing may be viewed as a complex
system of organization and processes by which the nation’s resources are
distributed among the people to satisfy their needs. Macro-marketing is not emphasized
on the activities of an individual organization but is on the total system. In a
wider sense, macro-marketing is concerned with how effectively a society uses
its scarce resources and how fairly it allocates its output of goods and
services, both in the short run and in long run. In the words of Malcom P.
McNair, macro-marketing is a fundamental societal process which necessarily and
inherently evolves within a society to facilitate the effective and efficient
resolution of the society’s needs for exchange of consumption values.
Also read:
Evolution of marketing
Importance of marketing in an economy
Also read:
Evolution of marketing
Importance of marketing in an economy
Comments
Post a Comment